Business Operations & Supply Chain Visibility

Operations & Supply Chain Visibility

In today's dynamic business environment, maintaining oversight of extensive operations and supply chains is increasingly complex. Factors such as port closures due to unforeseen events, escalating shipping costs, fluctuating interest and fuel prices, evolving markets like the African Continental Free Trade Area (AfCFTA), and the emergence of new technologies and competitors present significant challenges. These complexities can lead to shipment rerouting, delays, missed loading slots, cargo theft, damage to sensitive goods, and hindered decision-making due to inconsistent information, all while striving to meet stringent service level agreements (SLAs) and regulatory standards.

Enhancing Operations with Supply Chain Visibility

To navigate these challenges, implementing advanced supply chain visibility platforms is essential. These platforms integrate sophisticated software and tracking devices to compile and analyse real-time data throughout the shipping journey, offering end-to-end visibility across various industry applications. This capability allows businesses to independently monitor assets, inventory, and shipments from origin to destination, ensuring awareness of location, condition, and status at every stage.

Key Advantages of Visibility Platforms

• Transparency: Access to real-time, accurate shipment data with precise location information, leveraging IoT connectivity via cellular, Wi-Fi, or GPS.
• Performance Monitoring: Accurate assessment of supplier performance, live KPI tracking—including transit times, stops, loading durations, and unexpected delays—and reliable projections for on-time arrivals.
• Unified Data View: Consolidation of data across multiple locations, routes, service providers, and channels, ensuring a single source of truth.
• Comprehensive Audit Trails: Monitoring cargo conditions such as light exposure, temperature, humidity, shock, and vibrations to demonstrate compliance with SLAs and regulatory requirements, particularly in sectors like pharmaceuticals.
• Accountability: Precise identification of responsibility for any cargo damage, facilitating accountability.
• Actionable Insights: Empowering fact-based decision-making to manage exceptions, reduce costs, minimise losses, identify operational bottlenecks, develop robust business cases, mitigate risks, enhance forecasting accuracy, optimise inventory management, improve operational efficiency, elevate customer satisfaction, and boost profitability.

Target Market

While supply chain visibility solutions are broadly applicable, they are particularly beneficial for:

Corporate users of Supply Chain services who wish to track their shipments or improve end-to-end visibility of shipments

• Manufacturers
• Distributors
• Retailers
• Pharmaceutical companies
• Farmers and growers of perishables foods or plants
• Processors of perishable foodstufs & Caterers
• Importers & Exporters
• High-value cargo
• Fragile cargo

Supply Chain service providers

• Fleet owners & Operators
• 2PL, 3PL, 4PL Logistics Providers
• Other Supply Chain Service Providers

By adopting these advanced visibility platforms, businesses can effectively address the complexities of modern supply chains, ensuring resilience, efficiency, and a competitive edge in the marketplace.

If you need more details, or would be interested in a confidential discussion around your business requirements, please contact us today.